Smileactives

They never cancelled my subscription as they promised they did a month ago when I called them and cancelled it. They billed me again a month later and now they won't answer the phone.

I called earlier and was on hold for 27 minutes when the said estimated hold was 10 minutes or less. Then I found this site and called through it and wasted another 13.5 minutes

I was charged twice for this, once last month and once today. I did buy this product but never subscribed.

I have been charged $47.00 twice. Do not buy from them.

Received items never ordered. No consent was ever given for an automatic order. I checked one-time order when ordering.

I cancelled Smile Active months ago! I keep getting charged and i get more product.

This should not be happening!!!

Cancel my subscription, REFUND ME and CANCEL MY ACCOUT and stop my account NOW.

Lynne Brown

Kennesaw GA 30152

Thank you. I have included a picture of the front of the envelop in which ANOTHER ORDER has been delivered AFTER I cancelled this MONTHS AGO!!!

One month after that original order, you'll receive a full-sized kit, which is a 90-day supply.

From that point on, your shipments will be delivered every three months. To make it more convenient, the payment for each 90-day supply will be split into three monthly payments

Now I can't afford to eat this month!!

Not authorized

I did not order anything for $29.62

I only ordered this item In October

I will need you to credit this order on my Capital One card asap

Thank you

B Perkins

They charged my bank account once again and I only ordered the product one time in October and was paid for. I could speak to a live person and chatted with someone who even wanted more money to investigate. I notified my bank and filed a fraud claim against Smileactives.

Dont trust the site they sent me too.

They get you with very deceptive practices - if you buy by telephone, they do not tell you that they automatically sign you up for future recurring billing and shipments (I think if online, they'll point you to some small text buried somewhere). Read all reviews.

Beware: this is not an honest company!

Check their cancellation ratio! People are not happy!

You keep taking money out of my account and I only did a one-time purchase. I have been on hold now for 40 minutes trying to get this resolved.

I will now have to dispute these unauthorized charges with my bank and get a new card. Scam, and I am going to contact the Better Business Bureau.

Complaint about new charge before 31 days since 1st mailing. Shouldn't have to pay shipping for last return.

I waited over 1/2 hour for customer service to answer my call. Tried customer chat. Have been waiting over an hour for a response from a live agent. The initial chat only allowed for 20 minutes and said I would be contacted by a live agent within 20 minutes or so.

Still waiting.

I've been trying to reach customer service since 9:15 am or so. It's now 1:52 pm.

You took 46 dollars out of my account on Nov 12, and I haven't received anything from you, so I want to know why.

I requested introductory offer shipment. I called and talked to a rep to cancel any further shipments: product too strong for my husband to use.

Rep took my request. I have now been charged $30 per month since July 2025 without additional shipments and no regard for my cancellation.

I am out $120. No response.

Was not happy with the product. Called and said no more shipments.

Due to a heart attack, fell behind on payment. Then when feeling better, called to make a partial payment, which they accepted. They ended up charging my card three partial payments.

It should be one of $47. Expect credit back.